Setting Up Your Mailbox

How do I access my Voice Mail to retrieve messages?

Press *VM (*86) and SEND to access your Voice Mailbox. Follow the prompts to enter your password and retrieve your messages. Please note: If you press *VM (*86) and hear your own or a system greeting, press the # key to interrupt the greeting and follow the prompts to enter your password and retrieve your messages.

Prepay customers: Press *VM (*86) and SEND to access your Voice Mail box. Follow the prompts to enter your password and retrieve your messages. (Airtime usage applies for Voice Mail setup and retrieval in most areas). Please note: If you press *VM (*86) and hear your own or a system greeting, press the # key to interrupt the greeting and follow the prompts to enter your password and retrieve your messages.

NOTE: Not available in some areas. Voice Mailboxes not set up within 45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected until you create a password by following the steps listed above. Airtime and other charges will be incurred when using Voice Mail from your wireless phone. IN-Network minutes do not apply to Voice Mail retrievals; you will be charged to maintain your connection to Voice Mail. Verizon Wireless is not liable for missed messages, or deletions of messages from your Voice Mailbox, even if you have saved them.